Security information
At MobilityLabel, security comes first. We believe it is important to continuously work on the security of our systems, processes and products. We handle the data that our customers and users entrust to us with great care. We only use the data to provide our services and improve our quality. We protect the data against unauthorized access, loss or misuse. We follow best practices and guidelines in information security and privacy. We strive to provide our customers and users with a safe and reliable experience.
ISO 27001
MobilityLabel is certified in accordance with ISO 27001.
The ISO 27001 certificate, an internationally recognized standard for information security, confirms that MobilityLabel has set up and implemented an appropriate information security management system (ISMS). The scope of MobilityLabel’s certified ISMS includes securing information in the context of performing route calculations and developing and maintaining SaaS software to unlock this data in interactive dashboards and reports for mobility policies and choices.
TÜV NORD Nederland, an external certification body, performed the audits and officially awarded the certificate. The certificate confirms that MobilityLabel will maintain strict information security standards using its ISMS, including protecting the security, confidentiality and integrity of its customers’ data.
The ISO 27001 certificate requires MobilityLabel to continuously review and improve its information security practices. Regular audits will be carried out to verify that MobilityLabel’s ISMS remains up to date.
The certification body TÜV NORD Nederland confirms that the certification has taken place in accordance with its certification regulations and that the management system and its application meet the requirements of the standard of NEN2EN2ISO/IEC 27001:2017 + A11:2020. This certification is in accordance with the Declaration of Applicability version 1.0 dated 08/03/2023 and is subject to an annual evaluation by TÜV NORD Netherlands.
GDPR
The General Data Protection Regulation (GDPR) is a European regulation that standardizes the rules for the processing of personal data by companies and government agencies throughout the European Union.
MobilityLabel strives to be as GPDR-compliant as possible with its services and to include a processing agreement with every agreement, which records how personal data is handled. Therefore, a processing agreement is included as standard with all our offers.
Privacy Statement
Integrity, confidentiality and privacy are important drivers within MobilityLabel. That is why we explain in our privacy statement how we handle the data provided to us, and in particular where personal data is concerned. You can find our privacy statement here.
Contact
If you have any questions about our security policy or the associated measures, or if you suspect a possible security issue, please contact our security officer at info@mobilitylabel.com.